BrandMyMarket

Market App

Customer Market App

A B2B ordering app for your trade customers — browse, reorder, and place orders against your BrandMyMarket catalogue.

Overview

For: Trade customers, account managers, and customer service teams

Your customers should not need to phone every line item. The Customer Market App lets trade buyers browse and order from the same catalogue that powers your ERP and e-commerce.

It is the customer-facing channel of BrandMyMarket — used in real wholesale market operations — so orders arrive structured and ready for warehouse and finance.

Regular trade buyers reorder weekly. Recurring and repeat patterns cut friction for them and cut transcription errors for you.

Customer service spends less time taking long lists over the phone and more time handling exceptions that actually need a human.

Why teams switch

Problems Market App is built to end

These are the operational failures wholesale businesses bring to us — and what this product is meant to remove.

Phone-order overload

Staff burn hours typing customer lists into the system.

Missed lines

WhatsApp and paper notes drop items and create picking mistakes.

After-hours demand

Buyers want to order when your counter is closed.

Inconsistent experience

Web, phone, and counter feel like three different businesses.

Modules

Inside Market App

A full map of the working areas — not a teaser list.

01

Secure trade login

Customers access their ordering experience with account-aware access.

02

Catalogue browse & search

Find products quickly against the live BrandMyMarket catalogue.

03

Cart & checkout

Build and submit structured orders instead of free-text lists.

04

Repeat ordering

Reorder familiar baskets faster week after week.

05

Recurring patterns

Support regular buying rhythms for trade customers who order on a schedule.

06

Profile & preferences

Keep customer-facing account details tidy for a smoother reorder experience.

07

Mobile-first UX

Built for phones and busy buyers, not just a desktop afterthought.

08

ERP-ready intake

Orders land where warehouse and finance already work.

How a day runs

Market App workflow

A practical loop from start of work to closed loop — the way teams actually use it.

  1. 01

    Customer signs in

    Trade buyer opens the app against their account.

  2. 02

    Browse & build

    Search the catalogue and assemble the order.

  3. 03

    Submit

    Order enters BrandMyMarket as structured demand.

  4. 04

    Fulfil & invoice

    Warehouse and finance continue on the same platform.

Capabilities

What Market App delivers

Capability detail behind the modules — how the product earns its place in the suite.

01

Self-serve ordering

Customers place orders on their schedule, reducing missed notes and transcription errors.

02

Familiar catalogue

Search and browse products that stay in sync with central stock and pricing.

03

Reorder faster

Recurring and repeat patterns help regular buyers move quicker.

04

Back-office ready

Orders land in the same platform your team uses to pick, invoice, and deliver.

05

Less phone chaos

Customer service handles exceptions instead of typing every line.

06

Channel consistency

App ordering feels like part of BrandMyMarket — because it is.

Outcomes

What changes when this is live

Concrete operational shifts — not vague “efficiency” claims.

  • Fewer long phone orders clogging the office
  • Cleaner order lines reaching the warehouse
  • Buyers can order outside counter hours
  • Customer experience matches the rest of your operation

Ready to see Market App against your operation?

Tell us how your till, warehouse, field team, or customers work today — we will walk through the fit.